All orders are shipped in plain packaging with no indication as to the contents of your order. Packing documents are placed inside your package, not on the outside.

All orders received Monday to Friday between the hours of 8am and 3pm will be shipped that day guaranteed. If your order is placed outside of working hours it will be shipped the next working day.

You can track the progress of your order at any stage using the online tracking reference number supplied with the email sent to confirm dispatch.

All Credit and Debit Card payments are processed through PayPal and the name PST Trading will appear on your credit card/bank statement. There will be no indication as to the nature of your purchase.

If you spend 30 pounds or more then you will receive Free Royal Mail Recorded Delivery.

If you spend 40 pounds or more you will be able to choose from a selection of Free Gifts.

We understand that when purchasing goods online they may not be quite what you expected. That is why we offer a 14 day exchange or refund guarantee (Please refer to our Conditions page).

If you have seen a product cheaper on any other website then just let us know and we will match or beat that price!

Pure Sex Toys guarantess that your Personal Details Are Safe. We do not give or sell your personal details to any other organisation and only use your personal information to provide the service you requested.