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Ordering at Pure Sex Toys is easy.

Online Shopping at puresextoys.co.uk is secure and simple.

How to place an order.
On the left of the screen in every page you will find all the main categories in pink, you can click these for an explanation of the different products within that category. Alternatively, if you already know what you are looking for you can either browse the sub categories or enter the name of the product in our advanced search facility at the top of every page. When you have found the product you would like to order simply add it to the basket or click more info for a detailed description, larger picture and a recommended products guide to go with the item.

When you click add to basket your item will be shown in your shopping basket on the top right of the screen. The total cost of items in the basket will be calculated automatically. Remember that all Pure Sex Toys prices include VAT and all UK orders over £30.00 will be delivered free.

When you have finished shopping, click the Checkout link and you will be taken through the simple and secure payment process. All orders are processed through our secure checkout.

Order by Post
You can also order by post if you would prefer to pay by cheque or postal order. Please send a list of the items or product codes you would like to order or a print-out of the basket screen, along with your name, address (including post code) and telephone number in case there is a problem with your order.

Please make all cheques and postal orders payable to PST Trading.

PST Trading
Unit 5
Coleman Business Centre
Claggy Rd
Herts
SG4 8HY
United Kingdom

Telephone Ordering - (UK) 0560 178 3952 (24 hours a day)

If you'd rather not place your order online, you can order over the telephone.
Before you call, make a list of all the product codes you would like to order. You only need to read out these codes when ordering over the telephone so nobody will be aware of the nature of your purchase.

Alternatively, you can add items to the basket in the usual way and then call our Freephone order line. On the basket page, the product number is shown in brackets after the product name.

Our friendly customer service team are waiting for your call.

Freephone (UK) 0800 783 3509 all calls are answered 24 hours a day, 7 days a week, including Christmas Day and Bank Holidays!

Availability
The Pure Sex Toys web site only shows items that are in stock. If an item will take longer than 1 or 2 days to deliver then the estimated delivery time is shown in the product information.

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WHY SHOP WITH US?

Discreet Packaging

All orders are shipped in plain packaging with no indication as to the contents of your order. Packing documents are placed inside your package, not on the outside.

Same Day Dispatch

All orders received Monday to Friday between the hours of 8am and 4pm will be shipped that day guaranteed. If your order is placed outside of working hours it will be shipped the next working day.

Online Order Tracking

You can track the progress of your order at any stage using the online tracking reference number supplied with the email sent to confirm dispatch.

Discreet Credit Card Bill

All Credit and Debit Card payments will be processed through Axcess and the name PST Trading will appear on your statement. There will be no indication as to the nature of your purchase.

Free Delivery

If you spend £30 or more then you will receive Free Royal Mail Recorded Delivery.

Free Gift Choice

If you spend £40 or more you will be able to choose from a selection of Free Gifts.

Satisfaction Guarantee

We understand that when purchasing goods online they may not be quite what you expected. That is why we offer a 14 day exchange or refund guarantee (Please refer to our Conditions page).

Price Promise

If you have seen a product cheaper on any other website then just let us know and we will match or beat that price!

Customer Confidentiality

Pure Sex Toys guarantess that your Personal Details Are Safe. We do not give or sell your personal details to any other organisation and only use your personal information to provide the service you requested.

CUSTOMER COMMENTS

Thanks for the prompt delivery of the above order. everything arrived as expected, will definately be using you again for future requirements!

Tony - November 2008

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